Brick & Mortar Supply

Delivery & Returns

Shipping information

We accept Paypal & Credit cards – Mastercard & Visa)

$10 Express shipping ( Anywhere in Australia)

We do not currently offer international shipping.

Brick & Mortar uses Australia Post to ship all items domestically.

The shop operates out of Melbourne.

Here’s an approximate list of standard shipping times for each state.
Melbourne to VIC: 1-2 days (maximum 3-5)
Melbourne to NSW: 1-2 days (maximum 3-5)
Melbourne to SA: 1-2 days (maximum 3-5)
Melbourne to ACT: 1-2 days (maximum 3-5)
Melbourne to TAS: 1-2 days (maximum 3-5)
Melbourne to QLD: 3-4 days (maximum 4-6)
Melbourne to WA: 4-5 days (maximum 6-8)
Melbourne to NT: 5-6 days (maximum 8-9)

Here’s an approximate list of express shipping times for each state.

Melbourne to VIC: Overnight (maximum 1 day)
Melbourne to NSW: Overnight (maximum 2 days)
Melbourne to SA: Overnight (maximum 2 days)
Melbourne to ACT: Overnight (maximum 2 days)
Melbourne to TAS: Overnight (maximum 2 days)
Melbourne to QLD: Overnight (maximum 2 days)
Melbourne to WA: 2 days (maximum 4-5)
Melbourne to NT: 2 days (maximum 4-5)

If your order has exceeded the maximum amount of time it should have taken to get to you, send an email to breno@brickandmortarsupply.com and we’ll look into it immediately.

When your order has left us you will receive an automated e-mail with a tracking reference. Please allow a couple of hours for this to register in the system before tracking it as information will not be available immediately.

Returns & exchange

All claims are to be made via info@brickandmortarsupply.com

Exchange or store credit only for unwanted purchases.

Items must be in original unworn, undamaged, unmarked condition with all tags and original packaging when returning.

Customers are responsible for return freight charges

If you wish to cancel an order, please contact us immediately (03) 9024 6316, Orders can only be cancelled if Brick & Mortar is contacted prior to shipping. There after, customers must follow Returns guidlines.